Lydia de Jongh-Veneman is a strategic digital leader with a deep commitment to digital transformation and innovation in the public sector. As Deputy Head of the Design and Digital Division at the European Central Bank in Frankfurt, she leads high-impact initiatives across digital engagement, audience insight, and governance, shaping how public institutions connect with citizens, experts and media across digital platforms.
Lydia has played a key role in strengthening audience-focused digital engagement by championing user research, fostering collaboration across teams, and shaping content and services that reflect the needs and expectations of diverse audiences.
With a background in digital transformation and strategic communications, Lydia brings a unique blend of operational excellence and visionary leadership. She is passionate about setting new standards for inclusive, audience-driven engagement, bridging strategy, communication and design to build trust in institutions.