Day 1 – Leading the Future of Digital Transformation

TECHFORGE

• Technology is the backbone of enterprises in today’s digital era. To be a successful business, an awareness of Digital Transformation and how to leverage them is vital.
  • This session will
    • Review Digital Transformation Trends in 2022.
    • Analyse the Workplace and New Skills required to operate in a post-pandemic world.
    • Look closely at CX and how effective Digital Transformation enhances Customer Satisfaction.
    • Honourable Mention: Entering the Metaverse.

• Unique business needs: how to know what transformative technologies are right for you.
• Building a cohesive business strategy for digital transformation – Who are the key stake holders involved and do you need dedicated C-Level representation and department, or is this every employee’s responsibility?
• Defining strategies for working with multiple stakeholders and combatting internal resistance to change – How might this differ depending upon business size, industry, and culture?

• Discussion of Digital Labor’s transformative effect on employee productivity.
• Which workers should have access to AI and automation, and how does the technology change their job?
• Strategies to ensure continued security of business operations when introducing Digital Employees to the workplace.

• Exploring the different ways in which a digital workplace framework unifies your disconnected employee technologies.
• How to effectively utilise new design concepts to enable enhanced productivity.
• What leadership skills are required to lead in this new digital world?
• Exploring which transformative and immersive technologies are right for your organization and how they can help your employees and business thrive.

• Work from Home has created a new paramount challenge for IT Teams responsible for End User Computing. Now they manage thousands of offices, home offices.
• In this session we will discuss how to:
  • Improve Visibility in new WFx environment.
  • Ensure End Users Productivity.
  • Control IT Spending in End User Computing.

In recent years, data breaches have contributed to lost customer trust in all industries. Organizations must re-establish this trust in order to be successful in today’s digital age. What is the best way to rise to this challenge? The answer is better data stewardship.

In this presentation, FormAssembly CEO Cedric Savarese breaks down the definition of data stewardship and walks through key steps any organization can follow to become a better steward of customer data. With this information, organizations will be able to gain back invaluable trust and set themselves up for success in 2022 and beyond.

This Session Will Look At…

• Adopting traditional enterprise IT infrastructure to meet the spike in digital demand, processing unprecedented volumes of data in real-time, and delivering a frictionless mobile experience.
• Decoupling applications from respective APIs and Systems of Record, removing contingencies that complicate integration of new digital services and impedes innovation.
• The challenge of delivering an always-on, 24×7 digital service even when systems of record are down.

• What do we mean by Accessibility? And why it is more important than ever.
• Understanding that Digital accessibility is a practice, not a project.
• Exploring the (Surprising!) Advantages of Accessibility.
• Discussing how to Achieve Accessibility and analysing the right technologies to do so.