- Start Time:12:20PM
- End Time:12:40PM
- Day:Day 2
Global companies have been leveraging outsourcing as a key strategy for decades. In addition to cost-saving, outsourcing can bring additional value in strengthening organization design and driving digital transformation when executed well. This workshop will focus on practical tips and learnings in outsourcing to maximize your transformation value.
- What’s the role of business outsourcing in your business transformation strategy?
- Assessing your business process maturity to take advantage of outsourcing strategies
- How to leverage the BPO relationship and resources to drive maximum transformation value?
- What are the practical lessons learned when implementing outsourcing strategies: change management, relationship & contract management?
- Driving additional value with digital transformation as part of the outsourcing strategy
Customer Experience, Product Management and Business Transformation Leader
12:20PM - Day 2
View Presentation: Driving Transformation Value through Business Outsourcing