• Start Time:
    11:45AM
  • End Time:
    12:25PM
  • Day:
    Day 2

Talk:

  • What is the difference between Customer Experience and Human Experience to you? 
  • What are some of the challenges today when striving for the best Human Experience? How can employees overcome the challenges? 
  • What are some ways to use the latest technology trends to enable the best experience? 
  • What are some metrics you use to gauge success? 

Associated Speakers:

Yannick Connan

Global Executive Creative Director

Hugo & Cat

Associated Talks:

11:45AM - Day 2

View Panel: The shift from Customer Experience to Human Experience: How can we go the extra mile?

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Gopi Polavarapu

Chief Solutions Officer

Kore.ai

Associated Talks:

11:45AM - Day 2

View Panel: The shift from Customer Experience to Human Experience: How can we go the extra mile?

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Saydulu Kolasani

SVP of Enterprise IT, Digital, Data & Analytics Transformation

Fisker

Associated Talks:

11:45AM - Day 2

View Panel: The shift from Customer Experience to Human Experience: How can we go the extra mile?

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Abhishek Nayak

Co-founder and CEO

Appsmith

Associated Talks:

11:45AM - Day 2

View Panel: The shift from Customer Experience to Human Experience: How can we go the extra mile?

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Manav Khatri

Executive, Director of Product Management, Global Digital Platforms & Strategy

Ford Credit

Associated Talks:

11:45AM - Day 2

View Panel: The shift from Customer Experience to Human Experience: How can we go the extra mile?

04:45PM - Day 1

View Panel: What does a successful digital transformation roadmap look like?

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