Sanjoy Sarkar is a Senior Vice President and Senior Director of Workflow Automation and Robotics at First Citizens Bank, where he serves as the Head of Workflow Automation and Robotics, leading enterprise-scale transformation across intelligent automation, digital workflows, and decisioning platforms. With over 16 years of experience in financial services transformation, he has led complex modernization initiatives spanning customer experience, operations, risk, and regulatory compliance in highly regulated environments.
Sanjoy is a recognized thought leader in digital transformation and intelligent automation. He is a frequent speaker at major industry conferences, including PegaWorld, and a member of the Forbes Technology Council, where he contributes perspectives on enterprise automation, digital transformation, and scalable operating models. His work has been featured in industry case studies and has delivered measurable improvements in efficiency, resiliency, and enterprise execution.
He serves on the Board of Advisors for Kodi Connect and Frost & Sullivan, and is a Senior Member of IEEE, reflecting his continued contributions to technology leadership and industry advancement. He holds multiple advanced Pegasystems certifications and is known for bridging strategy and execution to drive large-scale, sustainable transformation. Sanjoy is passionate about building high-performing teams and shaping the future of intelligent, automation-led digital transformation in financial services.