Day 1 - 1 December 2022

09:30AM

(GMT)

Chair’s Welcome

Chairpersons welcome and opening remarks. 

09:45AM

(GMT)

Ash Schofield

CEO

giffgaff

Associated Talks:

09:45AM - Day 1

View Fireside Chat: Keeping a People-First Focus in a Digital World

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Fireside Chat: Keeping a People-First Focus in a Digital World

As companies across the digital space expand, the risk of losing touch with their customers grows as well. How can a business involve its customers in key decisions? What does the customer voice look like over the next decade? How do we mend the growing gap between community and corporation?

In this session, giffgaff CEO Ash Schofield will discuss the company’s approach to its members, how it ensures they have a meaningful voice that gives the company direction longevity, and what that looks like in practice.

 

. Ash Schofield, CEO, giffgaff

10:15AM

(GMT)

Edward Roussel

Head of Digital

The Times & Sunday Times

Associated Talks:

10:15AM - Day 1

View Panel: Look Ahead! Shaping Digital Transformation Beyond 2022

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Leon Gauhman

Co-Founder and Chief Product & Strategy Officer

Elsewhen

Associated Talks:

10:15AM - Day 1

View Panel: Look Ahead! Shaping Digital Transformation Beyond 2022

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Panel: Look Ahead! Shaping Digital Transformation Beyond 2022

In the past years, we have witnessed Tech Leaders immerse their enterprises in Digital Transformation strategies – so what now? 

  • Learn what’s new and worth attention in the Digital Transformation Ecosystem. 
  • Evaluating the best practices for software selection to suit the requirements of your organization.  
  • How to embrace, re-shape, build and execute a new digital workplace strategy.  
  • Exploring the increased pressure to acknowledge and alleviate the environmental impact of varying Digital Transformation Strategies.
. Edward Roussel, Head of Digital, The Times & Sunday Times
. Leon Gauhman, Co-Founder and Chief Product & Strategy Officer, Elsewhen

10:55AM

(GMT)

Presentation: Digital Transformation in 2023 – A New Tech Order

  • How to become ‘tech forward’ – A technology transformation approach that works. 
  • What does a ‘tech forward’ transformation look like? 
  • Re-inventing your technology delivery with agile software, next-gen infrastructure, and advanced analytics.  

11:25AM

(GMT)

Networking Break

11:40AM

(GMT)

Ange Johnson de Wet

Head of Function - Cloud Enabled Business Transformation

Lloyds Banking Group

Associated Talks:

11:40AM - Day 1

View Panel: Head Stuck in The Cloud? What You Need to Consider

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Panel: Head Stuck in The Cloud? What You Need to Consider

  • Should we be automatically moving to the cloud? Where is cloud not being adopted and why? 
  • Industry success stories of organizations using the cloud securely to enhance CX and UX. 
  • Using cloud-based resources safely – moving sensitive workloads out of legacy data centres. 
. Ange Johnson de Wet, Head of Function - Cloud Enabled Business Transformation , Lloyds Banking Group

12:20PM

(GMT)

Presentation: How Robotic Process Automation (RPA) and Digital Transformation Work in Collusion

  • Discussing RPA as an essential tool in your toolkit for effective Digital Transformation. 
  • Exploring the attributes of RPA and how it will extenuate effective operations. 
  • Analysing RPA in the workplace and how the better the process, the better the result for the company. 

12:40PM

(GMT)

Dr Shaaz Mahboob

Head of Digital Development and Lead for Digital Mental Health

NHS England

Associated Talks:

12:40PM - Day 1

View Case Study: NHS England’s Transformation Strategy for Patient Mental Health Data

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Case Study: NHS England’s Transformation Strategy for Patient Mental Health Data

To follow soon…

. Dr Shaaz Mahboob, Head of Digital Development and Lead for Digital Mental Health, NHS England

01:10PM

(GMT)

Lunch & Networking Break

02:00PM

(GMT)

Tom Harris

Senior Vice President, Digital Business Transformation Lead

Mastercard

Associated Talks:

02:00PM - Day 1

View Presentation: Why Employees Are Your Most Important Customer

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Presentation: Why Employees Are Your Most Important Customer

  • Unlocking people-centric growth by considering employees as customers
  • Recognising and embracing technology as an enabler of behavioural and cultural change
. Tom Harris, Senior Vice President, Digital Business Transformation Lead, Mastercard

02:30PM

(GMT)

Priyesh Ranmal

Head of Digital Disruption & Transformation

Sky

Associated Talks:

02:30PM - Day 1

View Panel: Models for Innovation – Start-Ups to Advanced Industry

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Rick Allan

Global Claims Transformation Project Director

Zurich Insurance

Associated Talks:

02:30PM - Day 1

View Panel: Models for Innovation – Start-Ups to Advanced Industry

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Nick Hodder

Assistant Director of Digital Transformation

Imperial War Museums

Associated Talks:

02:30PM - Day 1

View Panel: Models for Innovation – Start-Ups to Advanced Industry

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Panel: Models for Innovation – Start-Ups to Advanced Industry

The era of Digital Transformation is here for companies of all sizes and types – from Fortune 500 to Start-ups 

This session will… 

  • Explore how the path for Digital Transformation will look different for each company as each enterprise has unique needs and goals.
  • Reviewing the key components that encourages successful innovation. 
  • Should Transformation focus on how value is delivered: no matter the size of the company?
  • Igniting Innovation and Productivity with 5g in the world of small businesses. 
. Priyesh Ranmal, Head of Digital Disruption & Transformation, Sky
. Rick Allan, Global Claims Transformation Project Director, Zurich Insurance
. Nick Hodder, Assistant Director of Digital Transformation, Imperial War Museums

03:10PM

(GMT)

Presentation: Smart Data Fabrics for Enterprise-Level Organizations

  • What are Smart Data Fabrics? 
  • Learn how to accelerate your Enterprise Data initiatives with a Smart Data Fabric.  
  • A technical overview of a Smart Data Fabric.  
  • Putting Smart Data Fabrics to use. 

03:30PM

(GMT)

Networking Break

03:50PM

(GMT)

Presentation: Future Bank Experiences – The Rise of Fintech

  • This session will… 
    • Explore how Fintech is disruptive and boundary breaking.  
    • Review Fintech trends and advancements in 2022 and beyond. 
    • Explore the impacts of investing in Fintech and how it is essentially re-shaping the financial industry.  

04:10PM

(GMT)

Matt Cosad

Head of Data & Analytics

The Kraft Heinz Company

Associated Talks:

04:10PM - Day 1

View Presentation: Data, Transformation and Collective Intelligence

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Presentation: Data, Transformation and Collective Intelligence

  • Data is the new trendy word that we see everywhere today. The word “data” often implies transformation. How do companies embrace change through data? 
  • Discover the secrets to evolve towards a data-driven approach during “Data, Transformation and Collective Intelligence”. 

More content to follow soon…

. Matt Cosad, Head of Data & Analytics, The Kraft Heinz Company

04:30PM

(GMT)

Polly Cook

Head of Service Transformation

Parkinson's UK

Associated Talks:

04:30PM - Day 1

View Panel: The Evolution of the Workplace and Employee Experience

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Magnus Falk

CIO Advisor EMEA

Zoom

Associated Talks:

04:30PM - Day 1

View Panel: The Evolution of the Workplace and Employee Experience

10:00AM - Day 1

View Chair’s Welcome

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Panel: The Evolution of the Workplace and Employee Experience

  • Understanding the integral role of innovative technologies in driving post-pandemic workplace transformation.  
  • What are the top Digital Workplace challenges and how can they be addressed? 
  • Discussing how to tackle the challenges of redesigning and digitising service pathways to customers and colleagues alike. 
  • Reviewing technologies such as Automation, Machine Learning, AI and Chatbots.  
  • How to leverage new design concepts, virtual environments, and technologies to drive business efficiencies. 
. Polly Cook, Head of Service Transformation, Parkinson's UK
. Magnus Falk, CIO Advisor EMEA, Zoom

05:10PM

(GMT)

Chair’s Closing Remarks

05:20PM

(GMT)

End of Day