Human-Centred Approaches to DTX

Chairpersons welcome and opening remarks. 

In this session, Kevin Gamble will delve into the crucial aspects involved in creating, launching and delivering digital tools that will seamlessly align with your organisation’s unique corporate culture.

• Discover the strategies behind fostering a harmonious blend of technological innovation and employee needs.
• Explore real-world examples and actionable insights to drive engagement, boost productivity, and enhance collaboration.
• Learn how to leverage the power of technology while keeping your employees at the heart of your digital evolution.

Efficiency, security, and flexibility are always top considerations when choosing technology solutions. How do these attributes transfer to hybrid cloud? And how is hybrid cloud evolving to solve for emerging considerations like AI, edge workloads, and sustainability? In this session, we’ll discuss the current and emerging states of hybrid cloud and how these solutions drive value – now and into the future.

• Reviewing the digital technologies which allow for seamless and consistent customer interactions, such as Automation, Machine Learning, AI and Chatbots.
• Addressing the cultural and organizational changes required to successfully implement digital-driven CX renewal.
• How to strike a balance between digital enhancements and maintaining the human touch in customer interactions.
• Real-world examples of companies that have effectively renewed their CX through digital technology.

• Backstage of Digital Transformation. Unveiling the critical success criteria for delivering remarkable digital products.
• Discussion on proven team development models and key conclusions for Leaders, Product Owners, and Business Enthusiasts.
• Learning from Real-world Team Building Mistakes and Pitfalls in Digital Solution Delivery.  How to elevate your Business Goals and Risk Mitigation Strategies.
• Recommendations to Navigate Pitfalls, Prioritize Key Aspects, and harness the Transformative Power of External Partnerships.

• Showcasing Heinenken’s journey to become a digital, automated brewer.
• How the Dutch brewer is using multiple low-code platforms to foster collaboration between citizen and professional developers at a global scale.
• The challenges and opportunities of Open AI in a hyperautomation journey.

In a rapidly evolving digital landscape, ensuring security without compromising user experience is a challenging yet essential endeavor. This talk delves into how DRACOON, as a leading provider of enterprise file-sharing solutions, has successfully merged security with simplicity. We’ll explore the company’s commitment to placing users at the heart of its design and implementation strategies, ensuring not just robust data protection but also intuitive, seamless interactions. Join us as we shed light on the future of human-centric digital transformations where technology serves people, and not the other way around.

This panel will:

• Explore how organizations can treat data as a creative material, leveraging it to drive innovation and design new products/services.
• Demonstrate how to craft compelling stories using data, bridging the gap between analytical insights and engaging narratives that resonate with stakeholders.
• Discuss the rise of Cloud computing and how it has transformed how you should approach data. 
• Address common challenges organisations face when using data creatively, such as data quality issues, resistance to change, and finding the right balance between data-driven decision-making and human intuition.

We all know AI is disrupting our lives, both personally and professionally…but why the hype now and what are some of the risks to be aware of. This fireside chat discussion explores real life examples of AI in the wild, how it should be managed and the role of project managers to capitalise on this opportunity.

1. Why the hype for AI now
2. Importance of governance/ethics/data
3. Real life application
4. Project Management and AI

In this session, we will delve into the critical concept of data sovereignty and how it is emerging as a fundamental human right. Our expert speakers from International Data Spaces Association will unravel real-world examples and innovative strategies that enable healthcare organizations to navigate the complexities of data privacy, security, and ethical considerations. Whether you’re a healthcare professional, a technology enthusiast, or a privacy advocate, this presentation will provide valuable insights in the importance of upholding data sovereignty and human dignity during digital transformation journeys.