Day 2, 1st December- Virtual Event
10:30AM
(CEST)
Joost Van Heusden
Sr. Manager Analytics Customer Experience Team
Amazon Web Services
12:30PM - Day 2
View Presentation: The Future of Data in the Digital World
03:20PM - Day 2
View Chair’s Closing Remarks
09:50AM - Day 1
View Chair’s Opening Remarks
Gabrielle Davelaar
AI Technical Specialist
Microsoft
10:30AM - Day 1
View Panel: Customer Loyalty – How to Improve Retention with Personalisation & Digital Experiences
Joe Calder
Fellow
British Computer Society
01:00PM - Day 1
View Presentation: Digital Twin Development and Deployment – Breaking down the barriers
10:30AM - Day 1
View Panel Discussion: Digital leadership in a Modern Age – The Importance of a Human Centric Digital Strategy
10:30AM - Day 1
View Panel: Customer Loyalty – How to Improve Retention with Personalisation & Digital Experiences
Gwenn Réthoret
Director/General Manager
Just Eat
10:30AM - Day 1
View Panel: Customer Loyalty – How to Improve Retention with Personalisation & Digital Experiences
Panel: Customer Loyalty – How to Improve Retention with Personalisation & Digital Experiences
- Artificial Intelligence – The key to knowing your customers. Using AI to understand and anticipate the behaviors of customers in order to serve better, more personal, more relevant experiences that lead to increased loyalty over time.
- Gaining a 360 view of your customer – Understanding the purchase and consumer journey to help inform investment and service development decisions.
- Analytics and Digital Transformation – What metrics can you use for measuring that engagement, and what should be outputs/outcomes be?
- Discussing the importance of consistency, reliability, and ease of use for customer retention.
11:10AM
(CEST)
Mehmet Sencer KaradayI
Former Head of Solutions Engineering, Benelux
Meta
11:10AM - Day 1
View Presentation: ”My personal experience with meetings in Metaverse”
Presentation: ”My personal experience with meetings in Metaverse”
- The integral role of technology in driving post-pandemic workplace transformation
- What are the top digital workplace challenges and how can they be addressed?
- Understanding how some companies have successfully leveraged the disruption to their advantage
- How cloud and edge computing have enabled the migration of business data and operations
11:40AM
(CEST)
Rishi Lodhia
Managing Director EMEA
Eagle Eye Networks
11:40AM - Day 2
View Presentation: From Surveillance to Improving Business Operations with the help of AI and the Cloud
Presentation: From Surveillance to Improving Business Operations with the help of AI and the Cloud
- The most important forgotten aspect in company’s digital transformation: physical security.
- How adding your video surveillance to the cloud will improve business operations.
- Why Video Surveillance in the Cloud and AI are best friends.
12:10PM
(CEST)
Pierre van Elswijk
CEO
Tuuring
12:10PM - Day 1
View Presentation: Data Driven Business Transformations
03:15PM - Day 1
View Presentation: Exploring the Digital Twin Opportunity
Presentation: Data Driven Business Transformations
12:30PM
(CEST)
Joost Van Heusden
Sr. Manager Analytics Customer Experience Team
Amazon Web Services
12:30PM - Day 2
View Presentation: The Future of Data in the Digital World
03:20PM - Day 2
View Chair’s Closing Remarks
09:50AM - Day 1
View Chair’s Opening Remarks
Presentation: The Future of Data in the Digital World
01:30PM
(CEST)
End of Day 2
Explore Day 1 Virtual Agenda here: Digital Transformation Leadership
