Day 1 - 26 September
9:45AM
(CEST)
Jonathan Alloy
Digital Transformation Executive
Financial Services

10:00AM - Day 2
View Chairperson’s Welcome

9:45AM - Day 1
View Chairperson’s Welcome
Chairperson’s Welcome
Chairperson’s Welcome and Opening Remarks.
10:00AM
(CEST)
Kian Abolfazlian
Director, Data Transformation Leader
Former Philips

11:15AM - Day 2
View Panel: How Can CX be Successfully Renewed by Digital Technology?

10:00AM - Day 1
View Presentation: Ensuring a Secure and Streamlined Digital Transformation – Essential Insights for IT Leaders
Presentation: Ensuring a Secure and Streamlined Digital Transformation – Essential Insights for IT Leaders
This Session Will …
- Discuss strategies for encouraging and enabling digital transformation within the traditional industries.
- Explore the lessons that can be learned from businesses that were ‘born digital’
- Recognise and combat outdated ideas that harm your digital process and strategies.
- Explore how digital technologies increase business optimisation.
10:30AM
(CEST)
Vijay Gopal
Offering Development Executive, Lenovo Digital Workplace Solutions
Lenovo

10:30AM - Day 1
View Keynote Presentation: Empower businesses to thrive in the digital age through cutting-edge digital workplace solutions
Keynote Presentation: Empower businesses to thrive in the digital age through cutting-edge digital workplace solutions
In today’s fast-paced and rapidly evolving business landscape, organizations are constantly looking for ways to enhance productivity, improve collaboration and drive profitable growth.
In this session, we will explore the concept of the modern digital workplace and its significance in enabling organizations to embrace the future of work.
11:00AM
(CEST)
Paul Beelen
Head of IT & Technology PMO
Coca-Cola HBC

11:00AM - Day 1
View Case Study: Navigating Agile Transformation at Coca-Cola HBC
Case Study: Navigating Agile Transformation at Coca-Cola HBC
Join this case study session to hear how the Project Management Office (PMO) is leading the ongoing Agile Transformation at Coca-Cola HBC. Gain invaluable insights into the strategic execution, resource optimization, time management, demand alignment, financial and program orchestration, and project selection that shape this journey. Discover the pivotal role of digital tools in enabling and sustaining these agile adaptations, and what big steps they are planning for the path ahead.
11:30AM
Networking Break
11:45AM
(CEST)
Mohamed El Sery
Vice Chairman
International Chamber of Commerce Ukraine
Peter Winkelmans
Chief Enterprise Architect
Carrefour

11:45AM - Day 1
View Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond
Michel Brouwers
Product Owner Cloud & Hosting, Global Digital & Technology
Heineken

11:45AM - Day 1
View Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond
José Ferrel
Head of Technology Management Services
Netflix

02:40PM - Day 1
View Presentation: Netflix Technology Services’ Evolution – From a Support Organisation to a Learning Engine

11:45AM - Day 1
View Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond
Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond
This panel will explore:
- The fundamental components of a robust digital infrastructure.
- Strategies for optimising existing infrastructure for scalability, flexibility, and cost-efficiency.
- How to foster a culture of innovation within the workforce: encouraging adaptability, collaboration, and continuous learning.
- Emerging technologies in the current digital ecosystem, discussing the latest advancements in AI, ML, IoT, and blockchain.
- Showcasing successful digital transformation stories from various industries and looking ahead to future trends beyond 2023.
12:25PM
(CEST)
Ruben van der Zwan
CEO and Founder
Yenlo

12:25PM - Day 1
View Presentation: Unlock Digital Success with the 3 Golden Rules to an API-led Future
Presentation: Unlock Digital Success with the 3 Golden Rules to an API-led Future
In this session, you’ll hear:
- How to recognize the added value of data and turn them into monetized assets
- The importance of time-to-market in moving from “idea to production”
- The power to execute and the post-implementation challenges you might face
- How Yenlo’s iPaaS solution can help you overcome these challenges
If you’re looking to futureproof your business with secure integration platforms, a powerful API-led strategy, or simply want to learn more about the digital transformation landscape, then join us for this presentation delivered by Ruben van der Zwan,
12:35PM
(CEST)
Albert Verhoef
IBM Infrastructure Sales Manager
IBM

11:15AM - Day 2
View Panel: How Can CX be Successfully Renewed by Digital Technology?

12:35PM - Day 1
View Presentation: Journey to the New World of Infrastructure
Presentation: Journey to the New World of Infrastructure
- Explore the remarkable evolution of our technological infrastructure in recent years and its pivotal role in shaping our future, including the groundbreaking potential of quantum computing.
- Step beyond buzzwords like “multi-cloud” and “hybrid-cloud” to gain a profound understanding of their significance and uncovering their real-world implications.
- Discover how leveraging infrastructure as the cornerstone of your next strategic move can give you a compelling competitive edge for your business.
01:05PM
(CEST)
Christiaan van der Waal
Global Vice President Digital
FedEx

03:50PM - Day 1
View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey

01:05PM - Day 1
View Presentation: How Digital Transformations Can Fail and 12 Tips to Help You Succeed
Presentation: How Digital Transformations Can Fail and 12 Tips to Help You Succeed
Many digital transformations focus on learning new technologies, ways of working and behaviours. If that would really be the key to success, you wouldn’t be in a place where you would need a transformation. It’s just not that easy. In this insightful presentation, Christiaan van der Waal will be sharing his personal experiences from multiple attempts to accomplish a large digital transformation. He has experimented with different transformation strategies so you do not have to, and the 12 tips and break-through moments he will be sharing will help you and your organisation succeed in your digital transformation.
01:35PM
Lunch and Networking Break
02:20PM
(CEST)
Frank Ferro
Director of Insights
PostNL

02:20PM - Day 1
View Presentation: Data, Transformation and Collective Intelligence
Presentation: Data, Transformation and Collective Intelligence
- Unlock the power of data-driven transformation and harness collective intelligence.
- Delve into the dynamic landscape of digital transformation, where data takes center stage as the catalyst for organisational evolution.
- Discover how the convergence of technology and insights fuels strategic decision-making, process optimisation, and innovation.
02:40PM
(CEST)
Jimmy Vosler
Director, Netflix Technology Services (N-Tech) EMEA
Netflix

02:40PM - Day 1
View Presentation: Netflix Technology Services’ Evolution – From a Support Organisation to a Learning Engine
José Ferrel
Head of Technology Management Services
Netflix

02:40PM - Day 1
View Presentation: Netflix Technology Services’ Evolution – From a Support Organisation to a Learning Engine

11:45AM - Day 1
View Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond
Presentation: Netflix Technology Services’ Evolution – From a Support Organisation to a Learning Engine
Netflix Technology Services (aka N-Tech) believes everyone deserves effortless technology experiences to stay more focused, productive, and inspired so they can do their best work at Netflix. Our vision has been to transform us from a queued, manual, and reactive support organization to become a more robust proactive and preventative technology partner. Core to this evolution has been a mindset shift around how we define success for N-Tech as a Learning Engine for Netflix. We seek out the friction users may experience with technology and transform this friction into intelligence, which enables technology partners to improve their products and services. Through identifying patterns in how users experience friction with technology and leveraging data to tell stories that inspire effortless digital experiences.
Our value to Netflix is now defined by the impact of technology improvements that we inspire, and no longer defined by how many support contacts we encounter or how quickly we address them. We’re eager to share more about our learnings, the momentum we’ve built so far and the positive user stories we’ve impacted.
03:10PM
(CEST)
Tomas Hruby
Lead Product Manager
Kontent.ai

03:10PM - Day 1
View Presentation: Bridging Facts and Tales – The AI Transformation in Enterprise Content Creation
Presentation: Bridging Facts and Tales – The AI Transformation in Enterprise Content Creation
The landscape of content creation is continually shifting, demanding innovative approaches. This session explores the transformative power of CMS vendors natively integrating AI. It showcases the ability of AI to revamp the content creation process, enabling creators to convert complex product details, typically reserved for technical experts, into compelling narratives. In addition, we demonstrate how AI can revolutionize unified branding. By utilizing AI and consolidated content operations, consistency can be achieved across various regions, brands, channels, and initiatives. Finally, we emphasize the pivotal role of choosing the right collaboration tools and methods, offering insights into optimizing team participation for a streamlined content production process.
- Explore how AI serves as a bridge, translating intricate details into relatable narratives, leveraging internal intellectual property, and tailoring content to audience needs.
- Diving into the essence of unified branding and messaging, underscore the role of AI and non-AI approaches in spotting and rectifying inconsistencies, ensuring a cohesive content strategy
- Underscoring the importance of collaboration, exploring how content managers can optimize content teams participation in the content production process
03:30PM
Networking Break
03:50PM
(CEST)
Ben Arber
Industry Expert
Noud Tillemans
Interim CEO
Fairphone

03:50PM - Day 1
View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey
Manyana Schmitz
Senior Director Digital Optimization & Transformation
PVH Corp.

03:50PM - Day 1
View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey
Claudia Contreras-Gomez
Executive Director Global Sustainability Services
Lenovo

03:50PM - Day 1
View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey
Christiaan van der Waal
Global Vice President Digital
FedEx

03:50PM - Day 1
View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey

01:05PM - Day 1
View Presentation: How Digital Transformations Can Fail and 12 Tips to Help You Succeed
Panel: Exploring how Digital can Help Organisations in their Sustainability Journey
- How has Digital Transformation become more aligned to sustainability, and how it can it help future-proof businesses.
- What digital tools can aid data-driven sustainability decisions and improvements, such as Automation and AI.
- Methods in cultivating a company-wide culture promoting more sustainable practices.
- Where to start? Advice for organisations that are in the initial stages of their sustainability journey.
04:30PM
(CEST)
James Bent
VP of Solutions Engineering
Virtuoso

04:30PM - Day 1
View Presentation: Test to Success – Adopting a Quality-First Approach to Digital Transformation Projects
Presentation: Test to Success – Adopting a Quality-First Approach to Digital Transformation Projects
- Insightful discussion on how focusing on quality by bringing testing to the fore at every stage of digital transformation projects assures successful, on-time, and efficient delivery
- Focuses on the merits to bringing together product owners, engineers, and quality testers as projects progress to bind business requirements, development/implementation, and validation of success criteria
- Provides a detailed view into the different methods of quality assurance tools and frameworks, the merits and pitfalls of each, and guidance of how to select the right tool for the right digital transformation project
04:40PM
(CEST)
Gladis Araujo
Vice President of Global Quality Systems and Supply Chain
Former Mattel

04:40PM - Day 1
View Presentation: Metaverse Implications for Supply Chain & Manufacturing

10:10AM - Day 1
View VIRTUAL PRESENTATION: Optimizing Your Workflow via Automation
Presentation: Metaverse Implications for Supply Chain & Manufacturing
Embark on a visionary journey into the future of supply chain and manufacturing with Gladis Araujo. This presentation will delve into the fascinating realm of the Metaverse and how this technological leap can empower manufacturers to thrive in an era of heightened connectivity.
- Unraveling the concept of the Metaverse and unveil its profound implications for the manufacturing industry.
- Exploring real-world use cases that vividly illustrate how this digital landscape can revolutionise production, distribution, and collaboration.
- Addressing the potential risks and challenges that come with the convergence of virtual and physical worlds, and the potential paths forwards.
05:20PM
(CEST)
End of Day One
View Day Two Content Here:
Human Centred Approaches to DTX