Day 1 - 26 September

9:45AM

(CEST)

Jonathan Alloy

Digital Transformation Executive

Financial Services

Associated Talks:

10:00AM - Day 2

View Chairperson’s Welcome

9:45AM - Day 1

View Chairperson’s Welcome

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Chairperson’s Welcome

Chairperson’s Welcome and Opening Remarks.

. Jonathan Alloy, Digital Transformation Executive, Financial Services

10:00AM

(CEST)

Kian Abolfazlian

Director, Data Transformation Leader

Former Philips

Associated Talks:

11:15AM - Day 2

View Panel: How Can CX be Successfully Renewed by Digital Technology?

10:00AM - Day 1

View Presentation: Ensuring a Secure and Streamlined Digital Transformation – Essential Insights for IT Leaders

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Presentation: Ensuring a Secure and Streamlined Digital Transformation – Essential Insights for IT Leaders

This Session Will … 

  • Discuss strategies for encouraging and enabling digital transformation within the traditional industries.   
  • Explore the lessons that can be learned from businesses that were ‘born digital’   
  • Recognise and combat outdated ideas that harm your digital process and strategies.   
  • Explore how digital technologies increase business optimisation. 
. Kian Abolfazlian, Director, Data Transformation Leader, Former Philips

10:30AM

(CEST)

Vijay Gopal

Offering Development Executive, Lenovo Digital Workplace Solutions

Lenovo

Associated Talks:

10:30AM - Day 1

View Keynote Presentation: Empower businesses to thrive in the digital age through cutting-edge digital workplace solutions

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Keynote Presentation: Empower businesses to thrive in the digital age through cutting-edge digital workplace solutions

In today’s fast-paced and rapidly evolving business landscape, organizations are constantly looking for ways to enhance productivity, improve collaboration and drive profitable growth.

In this session, we will explore the concept of the modern digital workplace and its significance in enabling organizations to embrace the future of work.

. Vijay Gopal, Offering Development Executive, Lenovo Digital Workplace Solutions, Lenovo

11:00AM

(CEST)

Paul Beelen

Head of IT & Technology PMO

Coca-Cola HBC

Associated Talks:

11:00AM - Day 1

View Case Study: Navigating Agile Transformation at Coca-Cola HBC

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Case Study: Navigating Agile Transformation at Coca-Cola HBC

Join this case study session to hear how the Project Management Office (PMO) is leading the ongoing Agile Transformation at Coca-Cola HBC. Gain invaluable insights into the strategic execution, resource optimization, time management, demand alignment, financial and program orchestration, and project selection that shape this journey. Discover the pivotal role of digital tools in enabling and sustaining these agile adaptations, and what big steps they are planning for the path ahead.

. Paul Beelen, Head of IT & Technology PMO, Coca-Cola HBC

11:30AM

Networking Break

11:45AM

(CEST)

Mohamed El Sery

Vice Chairman

International Chamber of Commerce Ukraine

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Peter Winkelmans

Chief Enterprise Architect

Carrefour

Associated Talks:

11:45AM - Day 1

View Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond

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Michel Brouwers

Product Owner Cloud & Hosting, Global Digital & Technology

Heineken

Associated Talks:

11:45AM - Day 1

View Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond

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José Ferrel

Head of Technology Management Services

Netflix

Associated Talks:

02:40PM - Day 1

View Presentation: Netflix Technology Services’ Evolution – From a Support Organisation to a Learning Engine

11:45AM - Day 1

View Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond

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Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond

This panel will explore:  

  • The fundamental components of a robust digital infrastructure. 
  • Strategies for optimising existing infrastructure for scalability, flexibility, and cost-efficiency. 
  • How to foster a culture of innovation within the workforce: encouraging adaptability, collaboration, and continuous learning. 
  • Emerging technologies in the current digital ecosystem, discussing the latest advancements in AI, ML, IoT, and blockchain. 
  • Showcasing successful digital transformation stories from various industries and looking ahead to future trends beyond 2023. 
Moderator: . Mohamed El Sery, Vice Chairman, International Chamber of Commerce Ukraine
. Peter Winkelmans, Chief Enterprise Architect, Carrefour
. Michel Brouwers, Product Owner Cloud & Hosting, Global Digital & Technology, Heineken
. José Ferrel, Head of Technology Management Services, Netflix

12:25PM

(CEST)

Ruben van der Zwan

CEO and Founder

Yenlo

Associated Talks:

12:25PM - Day 1

View Presentation: Unlock Digital Success with the 3 Golden Rules to an API-led Future

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Presentation: Unlock Digital Success with the 3 Golden Rules to an API-led Future

In this session, you’ll hear:

  • How to recognize the added value of data and turn them into monetized assets
  • The importance of time-to-market in moving from “idea to production”
  • The power to execute and the post-implementation challenges you might face
  • How Yenlo’s iPaaS solution can help you overcome these challenges

If you’re looking to futureproof your business with secure integration platforms, a powerful API-led strategy, or simply want to learn more about the digital transformation landscape, then join us for this presentation delivered by Ruben van der Zwan,

. Ruben van der Zwan, CEO and Founder , Yenlo

12:35PM

(CEST)

Albert Verhoef

IBM Infrastructure Sales Manager

IBM

Associated Talks:

11:15AM - Day 2

View Panel: How Can CX be Successfully Renewed by Digital Technology?

12:35PM - Day 1

View Presentation: Journey to the New World of Infrastructure

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Presentation: Journey to the New World of Infrastructure

  • Explore the remarkable evolution of our technological infrastructure in recent years and its pivotal role in shaping our future, including the groundbreaking potential of quantum computing.
  • Step beyond buzzwords like “multi-cloud” and “hybrid-cloud” to gain a profound understanding of their significance and uncovering their real-world implications.
  • Discover how leveraging infrastructure as the cornerstone of your next strategic move can give you a compelling competitive edge for your business.
. Albert Verhoef, IBM Infrastructure Sales Manager, IBM

01:05PM

(CEST)

Christiaan van der Waal

Global Vice President Digital

FedEx

Associated Talks:

03:50PM - Day 1

View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey

01:05PM - Day 1

View Presentation: How Digital Transformations Can Fail and 12 Tips to Help You Succeed

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Presentation: How Digital Transformations Can Fail and 12 Tips to Help You Succeed

Many digital transformations focus on learning new technologies, ways of working and behaviours. If that would really be the key to success, you wouldn’t be in a place where you would need a transformation. It’s just not that easy. In this insightful presentation, Christiaan van der Waal will be sharing his personal experiences from multiple attempts to accomplish a large digital transformation. He has experimented with different transformation strategies so you do not have to, and the 12 tips and break-through moments he will be sharing will help you and your organisation succeed in your digital transformation.

. Christiaan van der Waal, Global Vice President Digital, FedEx

01:35PM

Lunch and Networking Break

02:20PM

(CEST)

Frank Ferro

Director of Insights

PostNL

Associated Talks:

02:20PM - Day 1

View Presentation: Data, Transformation and Collective Intelligence

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Presentation: Data, Transformation and Collective Intelligence

  • Unlock the power of data-driven transformation and harness collective intelligence.
  • Delve into the dynamic landscape of digital transformation, where data takes center stage as the catalyst for organisational evolution.
  • Discover how the convergence of technology and insights fuels strategic decision-making, process optimisation, and innovation.
. Frank Ferro, Director of Insights, PostNL

02:40PM

(CEST)

Jimmy Vosler

Director, Netflix Technology Services (N-Tech) EMEA

Netflix

Associated Talks:

02:40PM - Day 1

View Presentation: Netflix Technology Services’ Evolution – From a Support Organisation to a Learning Engine

View Full Info

José Ferrel

Head of Technology Management Services

Netflix

Associated Talks:

02:40PM - Day 1

View Presentation: Netflix Technology Services’ Evolution – From a Support Organisation to a Learning Engine

11:45AM - Day 1

View Panel: Fuelling Your Digital Engine: Core Digital Infrastructures, Technologies, and Beyond

View Full Info

Presentation: Netflix Technology Services’ Evolution – From a Support Organisation to a Learning Engine

Netflix Technology Services (aka N-Tech) believes everyone deserves effortless technology experiences to stay more focused, productive, and inspired so they can do their best work at Netflix. Our vision has been to transform us from a queued, manual, and reactive support organization to become a more robust proactive and preventative technology partner.  Core to this evolution has been a mindset shift around how we define success for N-Tech as a Learning Engine for Netflix.  We seek out the friction users may experience with technology and transform this friction into intelligence, which enables technology partners to improve their products and services.  Through identifying patterns in how users experience friction with technology and leveraging data to tell stories that inspire effortless digital experiences.

Our value to Netflix is now defined by the impact of technology improvements that we inspire, and no longer defined by how many support contacts we encounter or how quickly we address them. We’re eager to share more about our learnings, the momentum we’ve built so far and the positive user stories we’ve impacted.

. Jimmy Vosler, Director, Netflix Technology Services (N-Tech) EMEA, Netflix
. José Ferrel, Head of Technology Management Services, Netflix

03:10PM

(CEST)

Tomas Hruby

Lead Product Manager

Kontent.ai

Associated Talks:

03:10PM - Day 1

View Presentation: Bridging Facts and Tales – The AI Transformation in Enterprise Content Creation

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Presentation: Bridging Facts and Tales – The AI Transformation in Enterprise Content Creation

The landscape of content creation is continually shifting, demanding innovative approaches. This session explores the transformative power of CMS vendors natively integrating AI. It showcases the ability of AI to revamp the content creation process, enabling creators to convert complex product details, typically reserved for technical experts, into compelling narratives. In addition, we demonstrate how AI can revolutionize unified branding. By utilizing AI and consolidated content operations, consistency can be achieved across various regions, brands, channels, and initiatives. Finally, we emphasize the pivotal role of choosing the right collaboration tools and methods, offering insights into optimizing team participation for a streamlined content production process.

  • Explore how AI serves as a bridge, translating intricate details into relatable narratives, leveraging internal intellectual property, and tailoring content to audience needs.
  • Diving into the essence of unified branding and messaging, underscore the role of AI and non-AI approaches in spotting and rectifying inconsistencies, ensuring a cohesive content strategy
  • Underscoring the importance of collaboration, exploring how content managers can optimize content teams participation in the content production process
. Tomas Hruby, Lead Product Manager, Kontent.ai

03:30PM

Networking Break

03:50PM

(CEST)

Ben Arber

Industry Expert

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Noud Tillemans

Interim CEO

Fairphone

Associated Talks:

03:50PM - Day 1

View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey

View Full Info

Manyana Schmitz

Senior Director Digital Optimization & Transformation

PVH Corp.

Associated Talks:

03:50PM - Day 1

View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey

View Full Info

Claudia Contreras-Gomez

Executive Director Global Sustainability Services

Lenovo

Associated Talks:

03:50PM - Day 1

View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey

View Full Info

Christiaan van der Waal

Global Vice President Digital

FedEx

Associated Talks:

03:50PM - Day 1

View Panel: Exploring how Digital can Help Organisations in their Sustainability Journey

01:05PM - Day 1

View Presentation: How Digital Transformations Can Fail and 12 Tips to Help You Succeed

View Full Info

Panel: Exploring how Digital can Help Organisations in their Sustainability Journey

  • How has Digital Transformation become more aligned to sustainability, and how it can it help future-proof businesses. 
  • What digital tools can aid data-driven sustainability decisions and improvements, such as Automation and AI.
  • Methods in cultivating a company-wide culture promoting more sustainable practices. 
  • Where to start? Advice for organisations that are in the initial stages of their sustainability journey.
Moderator: . Ben Arber, Industry Expert ,
. Noud Tillemans, Interim CEO, Fairphone
. Manyana Schmitz, Senior Director Digital Optimization & Transformation, PVH Corp.
. Claudia Contreras-Gomez, Executive Director Global Sustainability Services, Lenovo
. Christiaan van der Waal, Global Vice President Digital, FedEx

04:30PM

(CEST)

James Bent

VP of Solutions Engineering

Virtuoso

Associated Talks:

04:30PM - Day 1

View Presentation: Test to Success – Adopting a Quality-First Approach to Digital Transformation Projects

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Presentation: Test to Success – Adopting a Quality-First Approach to Digital Transformation Projects

  • Insightful discussion on how focusing on quality by bringing testing to the fore at every stage of digital transformation projects assures successful, on-time, and efficient delivery
  • Focuses on the merits to bringing together product owners, engineers, and quality testers as projects progress to bind business requirements, development/implementation, and validation of success criteria
  • Provides a detailed view into the different methods of quality assurance tools and frameworks, the merits and pitfalls of each, and guidance of how to select the right tool for the right digital transformation project
. James Bent, VP of Solutions Engineering, Virtuoso

04:40PM

(CEST)

Gladis Araujo

Vice President of Global Quality Systems and Supply Chain

Former Mattel

Associated Talks:

04:40PM - Day 1

View Presentation: Metaverse Implications for Supply Chain & Manufacturing

10:10AM - Day 1

View VIRTUAL PRESENTATION: Optimizing Your Workflow via Automation

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Presentation: Metaverse Implications for Supply Chain & Manufacturing

Embark on a visionary journey into the future of supply chain and manufacturing with Gladis Araujo. This presentation will delve into the fascinating realm of the Metaverse and how this technological leap can empower manufacturers to thrive in an era of heightened connectivity.

  • Unraveling the concept of the Metaverse and unveil its profound implications for the manufacturing industry.
  • Exploring real-world use cases that vividly illustrate how this digital landscape can revolutionise production, distribution, and collaboration.
  • Addressing the potential risks and challenges that come with the convergence of virtual and physical worlds, and the potential paths forwards.
. Gladis Araujo, Vice President of Global Quality Systems and Supply Chain, Former Mattel

05:20PM

(CEST)

End of Day One

View Day Two Content Here:

Human Centred Approaches to DTX

CX | Data | Digital Tools and Employee Experience | Hybrid Cloud | No-code, Low-code | AI & Disruptive Technology